Welcome to the Helpdesk!
Here you will find answers to frequently asked questions about the Level Up Art Club. If your question isn't answered here, please contact us at [email protected], and my team will be happy to help!
Getting Started & Finding Your Way
Why canât I log in?
Why wonât the password reset work?
How do I navigate the Level Up Art Club?
I feel overwhelmed, thereâs so much inside! Where do I start?
Are the lessons all self-paced or are there live classes?
Learning & Making Progress
What supplies do I need?
I donât have much time, what should I focus on?
How do I get feedback on my drawings?
How do I submit a drawing to be critiqued by Kirsty?
Community & Sharing Your Work
What if Iâm nervous to post my drawings?
Am I posting in the right place?
Why wonât my photos upload?
Why canât I comment multiple times in the same challenge?
Managing Your Membership
How do I cancel my membership?
Iâm a monthly member and want to switch to the annual plan. How do I do that?
If I cancel, do I get to keep the classes?
Where can I check my billing details and see when my subscription renews?
What is your refund policy?
Have a different question?
My team is looking forward to answering your question! Just send them a message here: [email protected]